At Sound Medicine Academy, we are committed to providing our students with the best online learning experience in the field of sound healing. We understand that circumstances may change, and occasionally, a student may need to request a refund. To ensure transparency and fairness, we have established the following comprehensive return policy for our Sound Healing Online Courses:

30-Day Money-Back Guarantee of the tuition fee paid by the student minus 5% processing fee that we are charged by the Stripe Payment Processing Company :

We offer a 30-day money-back guarantee for students who meet the following criteria:

1. Limited Progress: 

If a student has enrolled in our Sound Healing Online training Course and has not completed more than the first segment of the course (Physics of Sound) from the day of enrollment, they are eligible for a refund of the tuition fee minus 5% Stripe processing fee.

2. Medical Proof: 

In case a student faces a health issue or illness that significantly hinders their ability to continue their online education, we will provide a refund (tuition fee paid by the student minus 5% processing fee) upon receiving a valid doctor's proof of illness.

How to Request a Refund:

To request a refund, eligible students must follow these steps:

1. Limited Progress Refund:

   - The student must send an email to [email protected] within 30 days of the enrollment date.

   - The email should include the student's full name, enrollment date, and a brief explanation of the limited progress.

   - Our support team will review the request and confirm eligibility for a refund.

2. Medical Proof Refund:

   - If a student encounters a medical obstacle preventing them from continuing the course, they must provide a valid doctor's proof of illness.

   - The student should send an email to [email protected] within 30 days of the enrollment date.

   - The email should include the student's full name, enrollment date, a copy of the doctor's note, and an explanation of the situation.

   - Our support team will review the request and, upon verification of the medical proof, process the refund.

Refund Processing:

- Refunds will be issued using the same payment method used for the original purchase.

- The processing time for refunds may vary, but we aim to complete the process within 3 business days upon approval of the refund request.

Contact Information:

If you have any questions or need assistance regarding our return policy, please contact our customer support team at [email protected] 

Please note that this return policy is designed to be fair to both our students and our organization. We are committed to providing valuable sound healing education and ensuring that our students have the support they need to succeed in their learning journey.

Sound Medicine Academy reserves the right to modify or update this return policy as needed, and any changes will be communicated to our students.